Before submiting your question or comment, perhaps you can find the information you need on our website sections. Look for answers by visiting our site map or browsing the links below:
If you still have and doubts or would like to contact us, access our Interaction Center – BAT Brasil Contact Center located in Porto Alegre that can be reached through the phone number 0800 7232221 (which can be found in every BAT Brasil product pack) or via e-mail at firstname.lastname@example.org.
BAT Brasil retailers can contact: email@example.com.
You can also fill out the form telling us a little more about what you need.
If you are a former employee of BAT Brasil and is in need of support from SAEX (BAT Brasil Former Employee Helpdesk) contact us by phone on (51) 3511 8206. Office hours: from Monday to Friday, between 10am and 5pm, except on holidays.
We have great consideration for your privacy. We will never exchange, share or sell any of your data. It’s important to read the terms and conditions for further information.
Speak Up is BAT's reporting channel and should be used whenever you identify a violation of our Code of Ethical Conduct or applicable law. To report, contact 0800 601 8650 or www.bat.com/speakup .